Experience, in detail.

Summary

Case management–oriented education professional with 10+ years of experience in inclusive education and 4+ years of leadership and supervisory experience supporting instructors, learners, and families.

Expert in coordinating individualized learning programs, mentoring educators, and ensuring service delivery is strengths-based, neuroaffirming, and aligned with learner needs. Proven ability to manage large groups of instructors and learners, facilitate communication across stakeholders, and maintain high-quality, consistent program delivery.

Extensive experience working with neurodiverse learners, including ADHD, with a strong commitment to inclusive, evidence-informed, and student-centered practices.

Core Competencies

Case management & caseload coordination

Instructor supervision, mentoring & performance support

Individualized learning plans & program alignment

Neurodiverse education (ADHD, inclusive learning)

Lesson plan review, feedback & quality assurance

Family communication & coordination

Strengths-based, neuroaffirming instructional approaches

Data tracking, reporting & documentation

Time management & high-volume coordination

Digital platforms, shared systems & organizational tools

Professional Experience

Academic Lead – Gateway College(Case Coordination, Instructor Supervision & Program Leadership)

Managed and supported a large network of 50+ instructors and a high volume of learners and families simultaneously

Provided ongoing mentoring, coaching, and performance feedback to instructors to ensure effective, individualized service delivery

Reviewed and evaluated instructor-developed lesson plans and year-long learning programs to ensure alignment with learner goals and program standards

Supported instructors in adapting strategies to meet diverse learner needs using strengths-based and neuroaffirming approaches

Facilitated consistent communication between instructors, learners, and families to ensure clarity, alignment, and progress

Monitored program implementation and identified gaps in learning outcomes, implementing improvements to enhance effectiveness

Observed instructional sessions and provided structured feedback to improve quality and engagement

Maintained accurate records, tracked learner progress, and supported reporting and documentation processes

Collaborated with leadership to implement changes, improve systems, and enhance overall program quality

Educational Supervisor – Shayan Academy(Instructor Development & Program Quality Support)

Supervised educators and supported instructional quality across programs

Observed teaching sessions and provided actionable feedback to improve instruction and learner engagement

Mentored instructors in adapting approaches for diverse and complex learner profiles

Ensured consistency in curriculum delivery and alignment with educational standards

Supported coordination and communication between instructors and leadership

Learning & Development Instructor (ESL / EAP / ESP Programs)- Gateway College

Designed and delivered individualized learning programs based on learner needs and performance data

Used assessment strategies to identify learning gaps and adjust instruction accordingly

Supported learners in developing academic, communication, and confidence-building skills

Maintained detailed documentation, progress tracking, and structured reporting

Specialized Instructor – ADHD-Focused Program (Grade 6 BC Curriculum)- Thornhill Highschool

Delivered individualized instruction to students diagnosed with ADHD, integrating academic subjects and social skill development

Designed structured, supportive learning environments tailored to neurodiverse learners

Applied evidence-informed strategies to improve focus, engagement, and learning outcomes

Reinforced inclusive, equitable, and student-centered practices

Additional Highlights

10+ years of experience in education across international and multicultural environments

4+ years of leadership and supervisory experience supporting instructors and program delivery

Extensive experience working with neurodiverse learners (ADHD, diverse learning profiles)

Strong ability to manage multiple stakeholders, priorities, and communication channels

Highly organized and capable of managing large caseloads in dynamic environments

Committed to strengths-based, neuroaffirming, and inclusive educational practices

Education

Master of Arts in Educational LeadershipBachelor of English Literature

Certifications

TESL CertifiedCELPIP Level 1 InstructorInstructional Bootcamp Certificate